Exceptional Customer Service Wins Every Time
Differentiate your brand from the competition, with exceptional customer service. Over half of your email enquiries will arrive in the evening or over weekends, LeadPro is there to reply to them for you. With LeadPro
Are you ignoring your customers?
55% of email enquiries are made in evenings and weekends. Most agents don’t respond to these enquiries until the next working day, and they often are only able to leave the customers answerphone messages.
LeadPro engages your customers.
While you are out of the office LeadPro replies to buyer and tenant enquiries with fully branded emails and text messages. Instantly impressing buyers and tenants with your experience, knowledge and brand.
Make your customers happy!
LeadPro will reply to buyer and tenant enquiries when you're closed.
Email enquiries from all the major portals will be picked up by LeadPro. LeadPro links to your portal account so that it can reply to emails for you.
Replies are personalised and branded with your logo and message.
The tenant or buyer will get a personalised reply, addressed to them and with a link back to the property they originally enquired about. They will also be able to qualify their enquiry.
Even though your office is closed, LeadPro has replied with a link that encourages customers to complete their enquiry.
This goes through to a survey, that engages the customer and asks them relevant questions.
You can see sample questionnaires here:
Follow up by text
If a tenant or buyer doesn't fill out the qualification questionnaire within 15 minutes, LeadPro sends them a text message to check that they are still interested in the property.
Have Quality Conversations
Instead of coming into the office on a Monday morning to a list vague email enquiries, you've got fully qualified leads! Giving you extra information to build rapport with.
All Enquiry Data In Your CRM
LeadPro can send all of your enquiry data into your CRM automatically. Including the answers to your qualification questions!
We're integrated with the major