Exceptional Customer Service Wins Every Time

Differentiate your brand from the competition, with exceptional customer service. Over half of your email enquiries will arrive in the evening or over weekends, LeadPro is there to reply to them for you. With LeadPro you are going to outshine the online agents and your high-street competitors.

 

Out of Hours EnquiriesAre you ignoring your customers?

55% of email enquiries are made in evenings and weekends. Most agents don’t respond to these enquiries until the next working day, and they often are only able to leave the customers answerphone messages.

 

 

Engage ClientsLeadPro engages your customers.

While you are out of the office LeadPro replies to buyer and tenant enquiries with fully branded emails and text messages. Instantly impressing buyers and tenants with your experience, knowledge and brand.

 

 

New Business Survey

Make your customers happy!

When customers enquire, they want more than an auto reply. They want to progress their enquiry. LeadPro lets them qualify their enquiry by answering a custom questionnaire, which also lets you know the best time to phone them.

 

 

Try The Demo

 

LeadPro will reply to buyer and tenant enquiries when you're closed. 

Email enquiries from all the major portals will be picked up by LeadPro. LeadPro links to your portal account so that it can reply to emails for you.

rightmove zoopla gumtree on the market

 

Replies are personalised and branded with your logo and message.

The tenant or buyer will get a personalised reply, addressed to them and with a link back to the property they originally enquired about. They will also be able to qualify their enquiry. 

personalised reply

 

Engage Customers 

Even though your office is closed, LeadPro has replied with a link that encourages customers to complete their enquiry. 

This goes through to a survey, that engages the customer and asks them relevant questions. 

You can see sample questionnaires here:

  1. Sales Questionnaire
  2. Lettings Questionnaire

 Qualification questions

 

 

Follow up by text

If a tenant or buyer doesn't fill out the qualification questionnaire within 15 minutes, LeadPro sends them a text message to check that they are still interested in the property.

SMS Follow up with LeadPro

Have Quality Conversations

Instead of coming into the office on a Monday morning to a list vague email enquiries, you've got fully qualified leads! Giving you extra information to build rapport with.

Qualified Enquiry

All Enquiry Data In Your CRM

LeadPro can send all of your enquiry data into your CRM automatically. Including the answers to your qualification questions! 

We're integrated with the major CRMs Reapit and Jupix, and we're always adding more! 

Reapit and Jupix

 

 

 

Try The Demo

 

 Online agents are replying to tenant and buyer enquiries 24/7. Now you can too. Impress new customers with your outstanding communication and great quality service. You'll have better quality conversations with customers if you speak to them on their terms!